A detailed overview of features related to chatbot-based mental health apps

 A detailed overview of features related to chatbot-based mental health apps found in our study.

AppPurposeTargeted concernsConversation flowMedia types usedCrisis supportEvidence-based techniques
ADADigital screenerAnxiety and depressionGuidedTextNoneCBTa
ChaiConversational companionNoneGuidedText and emojiNoneCBT
ElomiaVirtual therapistStress, anxiety, depression, self-care, sleep disorder, relationship issues, low self-esteem, and lonelinessOpen-endedTextAccess to self-care toolsCBT, mindfulness, positive psychology, and symptoms tracking and monitoring
MindspaVirtual therapistAnxiety, depression, self-care, relationship issues, and low self-esteemGuidedText and videoAvailability of crisis related information and access to self-care toolsCBT, mindfulness, positive psychology, and psychoeducation and information
NunaDigital coachStress, anxiety, depression, and self-careOpen-endedText and emojiAvailability of crisis related information and access to self-care toolsCBT, mindfulness, positive psychology, symptoms tracking and monitoring, and psychoeducation and information
SerenityConversational companionAnxiety, self-care, sleep disorder, and relationship issuesGuidedText and emojiAccess to self-care toolsCBT, mindfulness, and acceptance and commitment therapy
StresscoachDigital coachAnxiety, stress, and panic disorderGuidedGIFb, text, and emojiAvailability of crisis related information and access to self-care toolsCBT, mindfulness, and psychoeducation and information
WoebotDigital coachStress, anxiety, depression, self-care, relationship issues, and lonelinessSemiguidedGIF, text, audio, video, emojiAvailability of crisis related information and access to self-care toolsCBT, DBTc, mindfulness, and symptoms tracking and monitoring
WysaDigital coachStress, anxiety, depression, self-care, and sleep disorderOpen-endedGIF, text, audio, video, emoji, images, and acronymsAvailability of crisis related information, access to self-care tools, access to professional therapist, ability to detect potential crisis from the chat, and ability to notify designated personnelCBT and mindfulness
YouperDigital coachSelf-careGuidedTextAvailability of crisis related information, access to self-care tools, and access to professional therapistCBT, DBT, mindfulness, positive psychology, psychoeducation and information, and acceptance and commitment therapy

aCBT: cognitive behavioral therapy.

bGIF: graphics interchange format.

cDBT: dialectical behavior therapy.


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